Introduction

At Alcovo, we take your family's privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered homeschooling platform.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and billing information. For student profiles, we only collect first names and grade levels.

Learning Data

We collect conversation transcripts, quiz responses, and learning artifacts to track educational progress and generate compliance documentation.

Usage Information

We track how you use our platform to improve our services, including session duration, feature usage, and technical performance data.

How We Use Your Information

Provide personalized AI tutoring experiences
Generate compliance documentation and reports
Process payments and manage subscriptions
Communicate important updates and support
Improve our educational content and platform

COPPA Compliance

We are fully compliant with the Children's Online Privacy Protection Act (COPPA). We require verifiable parental consent before collecting any information from children under 13, and we provide parents with full control over their child's data.

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your family's information.

Your Rights

You have the right to access, update, or delete your family's data at any time. Contact us to exercise these rights.

Contact Us

For privacy-related inquiries, please contact us through our support channels.